Privacy Policy

1. Introduction

Balaji Renewable Energy (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or request a consultation.

By using our website or submitting a consultation request, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

• Personal Identification Information: Full name, WhatsApp/phone number, email address.
• Location Information: PIN code, city, or region you provide when requesting a consultation.
• Energy Profile Information: Average monthly electricity bill range, approximate roof area, property type.
• Technical Data: IP address, browser type, device type, pages visited, and time spent on our site (collected via cookies and analytics tools).

3. How We Use Your Information

We use the information we collect to:

• Respond to your consultation request and provide personalized solar solutions.
• Contact you via WhatsApp, phone, or email regarding your inquiry.
• Send you relevant information about our products, services, and promotions (with your consent).
• Improve our website, services, and customer experience.
• Comply with legal obligations and protect our legitimate business interests.

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• Service Providers: Trusted third-party service providers who assist us in operating our website or conducting our business (e.g., CRM, hosting services) — bound by strict confidentiality agreements.
• Legal Compliance: When required by law or to protect the rights, safety, or property of the Company or others.

5. Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure. We strive to protect your information but cannot guarantee absolute security.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal obligations).
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: